Frequently asked questions
What makes Vulum different from other hair extension brands?

Vulum is the only hair extension brand designed specifically for fine hair. Our designs are lightweight, seamless, and made from 100% raw virgin Asian hair — offering natural volume without strain or damage.
Are Vulum extensions made from real human hair?

Yes. Every Vulum extension is crafted from ethically sourced, 100% raw virgin human hair, ensuring long-lasting quality, shine, and natural movement.
Can I wear Vulum extensions while swimming or working out?

Yes. Our lightweight designs are built for active lifestyles — swim, workout, and move confidently without tangling or slipping.
Will Vulum extensions damage my natural hair?

No. Our extensions are non-damaging by design. The Genius Weft and Updo collections are lightweight, breathable, and created to protect fine hair while adding volume and length.
Can I style or color my Vulum extensions?

Absolutely. Since our extensions are made from real human hair, you can wash, curl, straighten, and tone them just like your natural hair. We recommend using sulfate-free products and gentle heat settings for longevity.
How long do Vulum extensions last?

With proper care, Vulum extensions can last 12 months or longer. We recommend gentle brushing, minimal heat styling, and professional installation for wefts.
What length should I choose?

With proper Our lengths range from 14” to 24”, with each providing a different look:

16” → Natural, everyday volume
20” → Luxe, mid-length transformation
24” → Full-length, statement style

Vulum extensions can last 12 months or longer. We recommend gentle brushing, minimal heat styling, and professional installation for wefts.
How do I know which color matches my hair?

You can take our Quiz or upload a photo for a free expert match. Our range includes natural darks, lights, and neutral tones to blend seamlessly with your hair.
Where do you ship?

Vulum ships worldwide. Shipping times and rates vary depending on location — see our Shipping Policy for details.
What is your return policy?

We accept returns on undamaged extensions within 14 days of delivery. For hygiene reasons, used extensions cannot be returned. Please visit our Returns Policy page for full terms.

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